Crisis Communications

A black background with word 'recovery' in capitals in a luminous green colour

Recovery Isn’t a Crisis PR Afterthought—It’s the Reputation Management Strategy

Why does the recovery phase matter? Because that’s where your real reputation lives and breathes. You can’t simply reset a reputation after a crisis. But you can rebuild it with intention.

John Dickinson-Lilley

Jul 27, 20254 min read

A group of staff taking a selfie in an office environment.

Culture Eats Crisis Communications Plans for Breakfast

Crisis communications and PR plans are essential tools. Crisis preparedness is only ever as strong as the organisational culture that underpins it. Need support to build a crisis-ready culture, prepare your leaders for uncertainty, or embed trust into your crisis PR strategy? Get in touch. At Summit Communications, we support organisations before, during and after the storm.

John Dickinson-Lilley

Jul 19, 20254 min read

A black sky and with a large fire and a black plume of smoke

Crisis PR Is Dead. Long Live Crisis Readiness.

Crisis PR isn't enough, crisis preparedness is the key. Summit Communications focuses on supporting organisations to be ready for a crisis and offering impactful strategic support when crisis hits.

John Dickinson-Lilley

Jun 17, 20254 min read

A picture of a green metal old-school typewriter with word Crisis typed out in old typeface

Crisis Communications, Crisis PR and Reputation Management - Summit's 6 Steps to Getting Ahead in a Crisis

It’s not unusual for organisations to struggle when facing a critical incident. Even if you have a crisis plan (and many don’t), it’s the...

John Dickinson-Lilley

Apr 23, 20252 min read